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Creative Services Manager
Vox MediaDigital Media company
New York, United States$80,000 - $85,000 USDManager
Comcast Ventures
Khosla Ventures
General Atlantic
Accel Partners
NBCUniversal
Penske Media Corporation
Marketing
About the role
TL;DR
Manage creative campaign execution and client communication for Vox Media.
- •The Creative Services Manager will liaise with internal creative teams to ensure campaign expectations and executional standards are met.
- •You will act as the creative point of contact for clients, balancing high-quality creative outputs with client happiness.
- •Key Responsibilities Own campaign development and production execution for custom campaign elements.
- •Provide best-in-class client service and set expectations throughout campaign duration.
- •Serve as the single, trusted point of contact for client's creative needs.
- •Oversee production to ensure campaign elements run smoothly and on time.
- •Troubleshoot campaign concerns and escalate challenges with suggested solutions.
- •Requirements 3-4+ years of experience executing creative advertising campaigns in a client-facing role.
- •Strong understanding of the creative development and production process.
- •Proven track record of strong client communication and writing skills.
- •Ability to balance multiple high-touch campaigns and prioritize bandwidth.
- •High degree of emotional intelligence, empathy, compassion, and a sense of humor.
Required skills
Project ManagementJiraSlackGreenhouse
Domain expertise
media
Tech stack
GitJiraConfluenceFigmaPostmanSwaggerOpenAPIREST APINotionSlackAsanaLinearMonday.comAirtableExcelPowerPointGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketo