Strategic Training & Quality Intern
Vestiaire CollectiveLuxury Fashion company
Paris, FranceIntern
Fidelity Investments
Balderton Capital
Ventech
Operations & Strategy
About the role
TL;DR
Support knowledge management, data insights, and e-reputation at Vestiaire Collective.
- •The Strategic Training & Quality Intern will support knowledge management, data insights, and e-reputation support at Vestiaire Collective.
- •Key Responsibilities Maintain and update the internal knowledge base.
- •Align training materials with knowledge base updates.
- •Conduct performance analysis on CSAT and e-reputation data.
- •Assist in monitoring brand sentiment across platforms.
- •Help draft empathetic, solution-oriented responses.
- •Requirements Natural communicator with impeccable command of English.
- •Data-informed with proficiency in analyzing data.
- •Luxury mindset with understanding of trust in the second-hand market.
- •Organized and agile with the ability to balance long-term projects and daily needs.
Domain expertise
ecommerce