Senior Manager, Product Quality Oversight
UpstartAI Lending company
United StatesSenior
Operations & Strategy
About the role
TL;DR
Lead the Product Quality program at Upstart Bank.
- •Key Responsibilities Build and lead the Product Quality program.
- •Design and implement quality methodologies.
- •Evaluate product outputs across lending and servicing workflows.
- •Partner with Product, Engineering, and Compliance Program Management teams.
- •Build, develop, and mentor a growing team of quality analysts.
- •Requirements Bachelor's degree or equivalent practical experience. 8+ years of experience in consumer lending quality control, product quality, compliance testing, operational risk, audit, or related control functions. 3+ years of direct product quality or compliance experience.
Required skills
Audit
Domain expertise
fintech