Staff Product Designer
TwilioCloud Communications company
United States$159,210--$208,000Lead
Union Square Ventures
Bessemer Venture Partners
Redpoint Ventures
Draper Fisher Jurvetson (DFJ)
Fidelity
T Rowe Price
Design
About the role
TL;DR
Design key features for customer onboarding and compliance, enhancing user experience.
- •Twilio is seeking a Product Designer (P4) to join their Onboarding and Compliance team.
- •This role will focus on designing end-to-end functionality for your product team, enhancing customer onboarding and ensuring compliance.
- •Key Responsibilities Contribute to product team roadmaps using customer and product expertise.
- •Independently scope work and design multi-page or multi-state experiences using UI best practices.
- •Lead or co-lead research initiatives to inform design decisions.
- •Clearly document and articulate decision-making for various audiences.
- •Design and facilitate team discussions to solve challenges.
- •Requirements Demonstrated ability to independently lead comprehensive user-centered designs.
- •Experience in shipping high-quality user interfaces and flows.
- •Strong facilitation and presentation skills.
- •A "Builder" mindset with resilience and adaptability.
Required skills
UX DesignUI DesignUser ResearchDesign ThinkingWireframingPrototypingDesign SystemsUser TestingUsability TestingDesign ResearchProduct ManagementAgileScrumKanban
Nice-to-have skills
Customer OnboardingAccessibility DesignService Design
Domain expertise
telecomdeveloper-tools
Benefits & perks
equity, health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
Tech stack
FigmaProduct ManagementAgileScrumKanbanUser ResearchA/B TestingRoadmappingStakeholder ManagementPRDsOKRsDesign ThinkingWireframingPrototypingProgram ManagementProject ManagementCustomer SuccessCustomer OnboardingImplementation ManagementUX DesignUI DesignProduct DesignInteraction DesignVisual DesignDesign SystemsUser TestingInformation ArchitectureAccessibility DesignMotion DesignUsability Testing
