Senior Strategic Account Executive
TwilioCloud Communications company
Sydney, AustraliaSenior
Union Square Ventures
Bessemer Venture Partners
Redpoint Ventures
Draper Fisher Jurvetson (DFJ)
Fidelity
T Rowe Price
Sales & Account ManagementNew
About the role
TL;DR
Drive revenue growth for existing customers in the Social Impact space across APJ.
- •{"about_the_role": "This position is needed to own and drive revenue growth for existing customers in the Social Impact space throughout the APJ region.
- •With an emphasis on Public Sector customers, the Sr.
- •Strategic Account Executive is responsible for revenue retention and cross-selling existing customers.", "key_responsibilities": ["Develop and implement a comprehensive territory plan to manage and expand our most important customer accounts including Public Sector, Healthcare, Non-profits, and Higher Education.", "Deliver incremental revenue through intentional cross-selling, up-selling, and expansion of existing use cases.", "Protect the current revenue run rate through strategic account management (regular engagements, QBRs, workshops, etc).", "Build a robust internal network with cross-functional internal stakeholders including Solutions Engineering, Partners, Marketing, Support, Product, and Leadership to deliver a world class customer experience.", "Be an active spokesperson for Twilio and Twilio.org in the region so customers, prospects, and partners know Twilio is essential for all Social Impact organizations."], "requirements": ["Proven track record of developing, growing, and delivering revenue & gross profit results, especially for large-scale public sector and enterprise customers in Asia.", "Experience successfully selling to and managing complex public sector relationships including selling with and through partners/resellers", "CPaas experience and/or complex, enterprise solution selling background", "Experience selling to C-Suite including successfully building business cases that unlock incremental budget", "Excellent verbal and written communication skills with native-speaker level English proficiency"]}
Required skills
Account ManagementEnterprise SalesSalesforceHubSpotExcelPowerPointNegotiationPipeline ManagementMarket AnalysisCustomer Service
Domain expertise
nonprofitgovernmenttelecom
Benefits & perks
competitive pay, generous time off, parental leave, wellness leave, healthcare, retirement savings program
Tech stack
PythonJavaScriptSQLBashNode.jsREST APIGitLinuxSalesforceHubSpotExcelPowerPoint