Technical Account Manager (Strategic Accounts)
TrueFoundryEnterprise AI company
New YorkSenior
Intel Capital
Peak XV
Sales & Account Management
About the role
TL;DR
Technical Account Manager for strategic enterprise accounts at TrueFoundry.
- •You will own a portfolio of enterprise accounts end-to-end, from driving adoption with platform engineers to expanding revenue with executive sponsors.
- •Key Responsibilities Own account health, renewal, and expansion across a portfolio of enterprise customers Identify and execute upsell and cross-sell opportunities within existing accounts Drive product adoption by working closely with customer engineering and data science teams Manage multi-threaded stakeholder relationships from practitioners to C-suite Partner with Product and Platform Engineering to close the feedback loop on customer needs Requirements 5+ years in technical account management, customer success, or sales at a B2B SaaS or infrastructure company Technically fluent
- •comfortable discussing ML infrastructure, cloud, and developer tooling with engineering teams Proven track record of expanding revenue within accounts, with specific deals you can speak to Strong communicator, high ownership, comfortable navigating ambiguity in a fast-moving startup Experience managing enterprise accounts with multiple stakeholders across technical and business functions
Required skills
Customer SuccessSales
Domain expertise
ai
Benefits & perks
Comprehensive health insurance, 401(k) retirement plan, Flexible hybrid work, Lunch and snacks, Work from another office for up to 1 month each year
