Implementation Lead, Brand Partnerships
SubstackNewsletter Publishing company
New York$150K - $200KSenior
Andreessen Horowitz
Y Combinator
TriplePoint Capital
Bond Capital
Sales & Account Management
About the role
TL;DR
Implement scalable systems for brand partnerships at Substack.
- •Serve as first-line solutions lead for brands & agencies accessing our marketplace.
- •Key Responsibilities Implement scalable systems through campaign trafficking, QA, launch, delivery monitoring, and wrap.
- •Build the pipes and process for the business: order management, campaign workflows, reporting, and billing handoffs.
- •Execute and maintain the integrations brands expect, including tracking, third-party, and more.
- •Generate an AI-first outbound engine to drive demand and onboarding into our system.
- •Onboard brands and agencies, then troubleshoot fast when something breaks mid-flight.
- •Requirements 10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company.
- •Hands-on experience with campaign trafficking, tag management, and third-party measurement or verification vendors.
- •Fluency with data: strong spreadsheet skills at minimum, SQL and scripting a real advantage, and the judgment to know when a number looks wrong.
- •Experience sitting in on sales calls to answer the technical questions and scope feasibility on the spot.
- •An operator's instinct for process: you build systems that scale without over-engineering before there's volume to justify it.
Required skills
SQL
Nice-to-have skills
PythonJavaScript
Domain expertise
adtech
Benefits & perks
equity
