Strategic Program Manager, Support
StripePayments company
RemoteSenior
Andreessen Horowitz
Sequoia Capital
Thrive Capital
Founders Fund
Peter Thiel
Elon Musk
Operations & Strategy
About the role
TL;DR
Drive strategic initiatives to improve user experience and operational efficiency in Support and Product.
- •Stripe is seeking a Strategic Program Manager to drive initiatives that enhance user experience and operational efficiency within Support and Product teams.
- •This role involves collaborating with leadership to shape strategic priorities and ensure teams have the necessary resources.
- •Key Responsibilities Partner with Support leadership and cross-functional stakeholders to scope and execute large projects.
- •Transition strategy to execution by defining objectives, facilitating decisions, and ensuring delivery against key metrics.
- •Facilitate alignment, resolve ambiguity, and unblock dependencies across internal teams.
- •Requirements 8+ years of experience in strategy, operations, consulting, or program management.
- •Experience in highly cross-functional settings, spanning strategy, analysis, and operations.
- •Strong program management skills with experience driving transformative projects.
- •Robust critical thinking and analytical skills with the ability to derive strategic insights from data.
- •Excellent written and verbal communication skills, able to articulate complex topics clearly.
Required skills
Program ManagementProject ManagementStrategic PlanningSQL
Nice-to-have skills
Customer ServiceLookerPower BITableau
Domain expertise
fintechdeveloper-tools
Tech stack
SQLLookerPower BITableau