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Samsara logo

Senior Strategic Implementation Consultant

SamsaraFleet Management company
United States$109,480 - $165,600 USDSenior
Andreessen Horowitz logo
Andreessen Horowitz
General Catalyst logo
General Catalyst
Tiger Global Management logo
Tiger Global Management
Dragoneer Investment Group logo
Dragoneer Investment Group
AllianceBernstein
General Atlantic logo
General Atlantic
Operations & Strategy

About the role

TL;DR

Implement Samsara's IoT solutions for enterprise customers, ensuring successful adoption and value realization.

  • Samsara's Strategic Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products.
  • In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets.
  • Key Responsibilities Manage the deployment of Samsara technology to large-scale customers.
  • Create launch plans and a roadmap to increase product usage.
  • Track implementation progress, participation, product adoption, and account health.
  • Run training sessions and demonstrate Samsara's technology.
  • Juggle multiple customer engagements in parallel and work cross-functionally.
  • Requirements 10+ years of experience in a technology consulting and/or customer-facing technology implementation role.
  • Exceptional executive stakeholder management and communications.
  • Experience supporting or working with technical products.
  • Solutions-oriented with strong problem solving skills.
  • Bachelor's degree from a 4-year institution.
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Required skills

Customer OnboardingImplementation ManagementProject Management

Domain expertise

logistics

Benefits & perks

Remote work, Professional development stipend, Comprehensive health and parental leave plans

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