Hardware & Testing Lab Technician
RobloxUser-Generated Content company
San Mateo, United StatesMid
Altimeter Capital
Dragoneer Investment Group
Andreessen Horowitz
Tencent
First Round Capital
Warner Music Group
New
About the role
TL;DR
Hardware and Testing Lab Technician to support automated testing device farm.
- •Roblox is seeking a Hardware and Testing Lab Technician to support its automated testing device farm, a rapidly scaling on-premises hardware environment.
- •This role is critical to Roblox's ability to ship quality software rapidly.
- •Key Responsibilities Install, configure, and maintain hundreds of test devices (phones, tablets, Macs, PCs, consoles/VR).
- •Perform daily health checks, identify and resolve issues, and provide break/fix support for hardware failures.
- •Maintain accurate asset records, track device status, and manage device retirement and recycling.
- •Participate in an on-call rotation for after-hours support.
- •Requirements 3+ years of experience in IT operations, device lab management, or hardware support.
- •Strong knowledge of iOS, Android, macOS, and Windows device configuration and troubleshooting.
- •Experience with physical infrastructure, including IDF buildouts and rack-and-stack.
- •Familiarity with MDM platforms and basic network configuration.
Required skills
iOSAndroidLinuxGitJiraSlack
Nice-to-have skills
Confluence
Domain expertise
gamingdeveloper-tools
Tech stack
iOSAndroidLinuxGitJiraConfluenceSlack