Sales & Operations Specialist, RC Capital
RevenueCatSubscription Management company
RemoteMid
Bain Capital Ventures
Index Ventures
Y Combinator
Adjacent
Volo Ventures
SaaStr Fund
Operations & Strategy
About the role
TL;DR
Manage the customer lifecycle for RC Capital's financial services, from sales to operations and support.
- •RevenueCat is seeking a Sales & Operations Specialist for its new financial services arm, RC Capital.
- •This role will manage the customer lifecycle end-to-end, from prospect identification to ongoing support and portfolio health, combining commercial judgment, customer care, and operational discipline.
- •Key Responsibilities Manage inbound and outbound opportunities, guiding prospects through the sales process.
- •Onboard and activate new customers, ensuring they understand how to use the product.
- •Serve as a point of contact for customer inquiries, disputes, and operational issues.
- •Apply risk policies consistently and monitor emerging patterns.
- •Maintain a view of pipeline, onboarding, support, and portfolio health, turning data into recommendations.
- •Requirements 4+ years in a customer-facing commercial or operations role (sales, account management, customer success, support).
- •Experience in fintech, payments, lending, factoring, or embedded finance.
- •Strong operational judgment and analytical fluency across CRM, support, and analytics tools.
- •Experience improving workflows with automation and AI.
- •Excellent written and verbal communication skills.
Required skills
SalesforceNotionSlackBusiness OperationsRisk ManagementSales OperationsCustomer Onboarding
Nice-to-have skills
PythonJavaScriptSQLLinear
Domain expertise
fintech
Benefits & perks
Competitive equity, Flexible work environment, Time off, Workspace setup stipend, Learning stipend
Tech stack
PythonJavaScriptSQLSalesforceNotionLinearSlack