Solutions Engineering Manager
ReductoAI Document company
San Francisco, United StatesManager
Andreessen Horowitz
Benchmark
First Round Capital
BoxGroup
Y Combinator
Sales & Account Management
About the role
TL;DR
Build and lead the Solutions Engineering team for an AI document platform, driving enterprise customer success.
- •As the founding Solutions Engineering Manager, you will build and lead the team that shapes how Reducto wins, onboards, and grows enterprise accounts.
- •This is a player-coach role, staying hands-on with strategic customers while building the foundation for the team's operations and growth.
- •Key Responsibilities Build and lead the Solutions Engineering team, including hiring, onboarding, coaching, and development.
- •Partner with Sales leadership to drive enterprise wins and expansion through the full deal cycle.
- •Define the SE playbook, including demo standards, POC methodology, and account coverage models.
- •Act as the bridge between customers and Product/Engineering, shaping the roadmap with field insights.
- •Shape GTM strategy and technical positioning with founders.
- •Requirements 8+ years of experience in solutions engineering, sales engineering, or a related technical customer-facing role, with enterprise customer experience. 2+ years of experience directly managing or leading a team of solutions/sales engineers.
- •Technical credibility with Python, APIs, infrastructure, and cloud/Kubernetes deployments.
- •Proven ability to partner cross-functionally with Sales, Product, and Engineering.
- •Strong operational rigor in building and improving systems for technical teams.
Required skills
PythonKubernetesSalesProduct ManagementEngineering ManagementCustomer Success
Nice-to-have skills
LLMs
Domain expertise
aiproductivitydeveloper-tools
Benefits & perks
Unlimited PTO, Free lunch, Reimbursed Transportation, Health insurance, Wellness Budget, Parental Leave
Tech stack
PythonKubernetes
