Chief Operations Officer (COO)
PapernestSubscription Management company
Paris, FranceDirector
Bpifrance
Eurazeo
Kima Ventures
Claret Capital Partners
HEC Ventures
Idinvest Partners
Leadership & General Management
About the role
TL;DR
Lead Operations Business Unit across core markets, driving operational excellence and profitable growth.
- •As Chief Operations Officer (COO), you will be at the heart of papernest’s operational engine and a key member of the Executive Committee, working hand in hand with the founders.
- •You will have full P&L ownership of the Operations Business Unit across our core markets (France, Spain, and Italy), leading multi-country sites, internal teams, and BPO partners toward operational excellence, industrial scale, and profitable growth.
- •Key Responsibilities Overseeing the Operations Business Unit across all three markets (France, Spain, Italy).
- •Defining the Operations P&L strategy and driving its execution to reach financial targets.
- •Building and executing the project roadmap, fostering a culture of continuous innovation.
- •Growing and uniting a multi-country managerial line.
- •Overseeing global communication across the Business Unit to ensure clarity and consistency.
- •Requirements Exceptional problem-solving skills and the ability to navigate complex situations.
- •A strong track record of managing, scaling, and unifying multi-level operational teams and managers.
- •Highly pragmatic and field-oriented, a concrete execution driver rather than a purely theoretical or strategic profile.
- •Minimum 10+ years of professional experience.
- •Strong sensitivity to lead qualification, funnel optimization, and sales transformation dynamics alongside pure operational efficiency.
Required skills
Strategic PlanningBusiness OperationsRevenue OperationsMarket AnalysisSales Operations
Nice-to-have skills
PythonJavaScriptSQL
Domain expertise
insurtechproductivity
Benefits & perks
Equity, Health Insurance, Remote Work, Meal Vouchers, Gym Membership, Training, Career Growth, Legal Advice
Tech stack
PythonJavaScriptSQLGitLinuxJiraConfluenceExcelPowerPointREST API
