Account Manager
MOOOnline Printing company
East Providence, United StatesMid
Index Ventures
Accomplice VC
The Accelerator Group
Robin Klein
Saul Klein
Top Tier Capital Partners
Sales & Account Management
About the role
TL;DR
Onboard and inspire new business clients, grow existing business services accounts at MOO.
- •To continue the success that MOO Business Service is today, we are looking for an exemplary B2B Account Manager in our East Providence location.
- •Key Responsibilities Proactively manage the existing customer base to drive customer delight and surprise in order to increase returning revenue Serve as first point of contact for your accounts predominantly over the phone and via e-mail Build relationships with customers to influence an increase in purchase volume, frequency, and product mix through strong discovery, record keeping, recommendation, and presentation skills Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to existing clients in order to win projects and grow relationships Maintain clear and accurate records of customer interactions and notes within our CRM systems Requirements You’re not afraid of picking up the phone and making purposeful connections with your clients daily You are goal-oriented, and like to chase an ambitious target You learn new tech platforms quickly, and thrive in a hybrid work environment You enjoy research and planning to develop strong long term relationships with clients
Required skills
Account ManagementB2B SalesCRMCustomer ServiceSalesPresentation Skills
Nice-to-have skills
Salesforce