AI Technical Architect
MiroVisual Collaboration company
Austin, United StatesSenior
Accel
ICONIQ Growth
Dragoneer Investment Group
GIC
Scale Venture Partners
Atlassian
Data & AINew
About the role
TL;DR
Design and deploy AI solutions for strategic customers using Miro.
- •We are hiring an AI Technical Architect to support our most strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes using Miro.
- •In this role, you'll serve as a trusted advisor and technical lead on AI use cases ranging from intelligent agents to workflow automation.
- •Key Responsibilities Lead customer discovery sessions focused on identifying AI use cases, data sources, technical constraints, and automation opportunities Design and implement AI-driven solutions in Miro, including intelligent templates, agents, summarization tools, and custom GPT integrations Serve as a trusted advisor on AI solution architecture, including data privacy, compliance, API usage, and model performance monitoring Guide customers through technical setup and change management for Miro’s AI features and integrations with other AI or automation platforms Collaborate with Product and Engineering to influence the roadmap based on real-world customer needs and emerging AI trends Requirements 6+ years of experience in a technical consulting, solution architecture, or professional services role with customer-facing responsibilities Hands-on experience designing or implementing AI solutions, including working with LLMs, prompt engineering, and/or agent frameworks Strong familiarity with AI tooling and APIs (e.g.
- •OpenAI, Hugging Face, Vertex AI), and knowledge of how to integrate these within customer workflows Experience designing, evaluating, and deploying AI agents or workflows using frameworks like LangChain, CrewAI, or AutoGPT Excellent facilitation and communication skills with the ability to explain complex AI concepts to a non-technical audience
Required skills
OpenAI APILangChainLLMsREST APICustomer SuccessPythonJavaScriptTypeScript
Domain expertise
productivitydeveloper-toolsai
Tech stack
PythonJavaScriptTypeScriptOpenAI APILangChainREST API