Technical Account Manager
mablTest Automation company
United States$130,000+ total compensationMid
Amplify Partners
GV
CRV
Vista Equity Partners
Presidio Ventures
Sales & Account Management
About the role
TL;DR
Mabl Technical Account Managers support enterprise customers with optimal experiences and successful outcomes using mabl.
- •Mabl Technical Account Managers (TAMs) manage technical relationships with large enterprise customers, ensuring optimal experiences with our product and achieving their goals.
- •They act as tech liaisons, guide implementations, and troubleshoot issues.
- •Key Responsibilities Nurture strategic relationships with business and technical stakeholders Guide successful implementation and deepening of a customer's investment in mabl Facilitate successful outcomes of their business and technical objectives through usage of mabl Troubleshoot issues with test implementation and act as an escalation point Partner with Sales, Customer Success, and Customer Support to monitor and identify trends Requirements At least 3 years of experience working with large enterprise customers Experience with front-end web technologies and APIs Strong technical aptitude and a sense of curiosity Experience with core JS, CSS/XPath selectors, and standard Web APIs Professional experience with test automation and/or DevOps tools
Required skills
JavaScriptCSS
Nice-to-have skills
AgileScrum
Benefits & perks
equity, stock options
Tech stack
JavaScriptCSS
