Onsite IT Support Specialist
Luxury PresenceReal Estate company
Austin, United StatesMid
Bessemer Venture Partners
TriplePoint Capital
NextEquity Partners
GSBackers
Adam Mills
Jade Mills
About the role
TL;DR
Provide on-site technical support and troubleshoot IT issues for employees.
- •Luxury Presence is building the AI growth platform for real estate.
- •Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.
- •More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
- •Key Responsibilities Provide on-site technical support to employees.
- •Troubleshoot hardware, software, and network issues.
- •Install, configure, and maintain computer systems and peripherals.
- •Assist with user account management and access control.
- •Document IT procedures and solutions.
- •Requirements Experience in IT support or a similar role.
- •Proficiency in troubleshooting common hardware and software problems.
- •Familiarity with operating systems (Windows, macOS).
- •Basic understanding of networking concepts.
- •Strong communication and customer service skills.
Domain expertise
proptech