Customer Success Manager /Account Manager (Mid-Market)
LeapsomePeople Enablement company
Berlin, GermanyMid
Insight Partners
Creandum
Visionaries Club
Sales & Account Management
About the role
TL;DR
Help mid-market customers achieve the best impact using Leapsome.
- •As a Customer Success Manager, you'll help customers achieve the best impact using Leapsome and manage mid-market customer relationships.
- •Key Responsibilities Manage customer relationships to minimize churn and drive growth Own customer renewals and drive net revenue retention Monitor and improve customer success KPIs Gather feedback and improve the product based on customer input Requirements 3+ years in Customer Success, Sales, or Account Management Fluent in English and German Proven track record in managing customer renewals
Required skills
Customer SuccessAccount Management
Domain expertise
hrtech