Technical Account Manager
iVerifyMobile Endpoint company
RemoteSenior
Shine Capital
Mischief Ventures
Exponential Founders Capital
Box Group
Parameter Ventures
Talons Ventures
Sales & Account Management
About the role
TL;DR
Own the technical relationship with enterprise customers post-sale, driving deployments and adoption.
- •iVerify is looking for a Technical Account Manager to own the technical relationship with our enterprise and public sector customers post-sale, driving successful deployments, healthy adoption, and long-term retention.
- •You will be a direct contributor to product direction through the issues and requests your accounts surface.
- •Key Responsibilities Serve as the primary technical point of contact for a portfolio of named accounts, from onboarding through renewal Own customer deployments end to end: MDM/UEM configuration, enrollment strategy, integrations, and rollout planning Run recurring technical reviews and health checks; identify adoption gaps and drive them to resolution Triage, escalate, and manage technical issues to closure in partnership with Support and Engineering Advise customers on detected threats, including guidance on triage, containment, and follow-up investigation Requirements Hands-on experience with Intune, Jamf, Workspace ONE, Hexnode, and similar platforms Deep familiarity with Apple/Android mobile supervision, enrollment, and ownership modes Solid grasp of the mobile threat landscape and mobile's place in the broader security stack 5+ years in a customer-facing technical role at a security or enterprise software company
Required skills
AndroidCustomer OnboardingImplementation Management
Nice-to-have skills
GDPR
Domain expertise
cybersecurity
Tech stack
AndroidPythonJavaScriptTypeScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxOAuthJWTSAMLOWASPVaultIAMSSOMFAREST API