Member Experience Manager - Delray Beach
IndustriousFlexible Workspaces company
Delray Beach, United States$71,000 - $82,000Manager
CBRE Group
Riverwood Capital
Brookfield Properties
Fifth Wall Ventures
Canada Pension Plan Investment Board
Equinox Group
Operations & StrategyNew
About the role
TL;DR
Manage member experience, operations, and community engagement for a premium workplace.
- •As a Member Experience Manager, you will be the primary point of contact for members, ensuring a seamless and exceptional workplace experience.
- •You will manage all operational details, drive community engagement, and act as a consultative sales resource.
- •Key Responsibilities Serve as the go-to problem solver and experience creator for members.
- •Manage all operational details and communications for smooth location functioning.
- •Engage with the broader business community and identify potential members.
- •Organize remarkable events and manage behind-the-scenes logistics.
- •Deliver exceptional service and solutions to meet member needs.
- •Requirements Ability to perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
- •Must be able to stand, bend, kneel, reach, and walk for extended periods.
- •Capable of operating various machines and appliances.
- •Participate in food preparation and cleaning duties, adhering to health and safety regulations.
- •Ensure work areas are kept sanitary and all safety protocols are followed.
Required skills
Customer ServiceSalesExcelPowerPointGoogle AnalyticsGA4Looker Studio
Benefits & perks
Commuter benefits, Heavily subsidized healthcare plans, Generous paid time off, Wellness programs, Professional development grants, 401k plan
Tech stack
ExcelPowerPointGoogle AnalyticsGA4Looker Studio