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Director, Technical Services
Hims & HersTelemedicine company
RemoteDirector
Thrive Capital
Forerunner Ventures
8VC
New
About the role
TL;DR
Lead technical services for a multi-site manufacturing network, focusing on validation and troubleshooting.
- •{"about_the_role": "Hims & Hers is scaling a multi-site sterile and nonsterile manufacturing network.
- •The Director, Technical Services is a newly created, cross-site leadership role responsible for technology transfer, cleaning validation, process validation, and hands-on process and equipment troubleshooting across all sites.", "key_responsibilities": ["Lead technology transfer of new products, formulations, and processes into and between the company's manufacturing sites.", "Own the cleaning validation program across sites, including method development and execution of protocols and reports.", "Lead process validation activities for sterile and nonsterile compounded preparations and API manufacturing.", "Serve as the go-to technical resource for diagnosing and resolving process deviations, yield losses, and quality issues.", "Manage, coach, and develop the site Technical Services Managers across the network."], "requirements": ["Bachelor's degree in Engineering, Pharmacy, Chemistry, or a related technical/scientific field required; advanced degree preferred.", "12+ years of progressive experience in pharmaceutical manufacturing or sterile/nonsterile compounding.", "Demonstrated expertise across at least two of the following: 503A/503B compounding operations, sterile injectable manufacturing, and API/peptide manufacturing or process chemistry.", "Working knowledge of USP , , and ; FDA's Process Validation Guidance (2011); and ICH Q7/Q11 for API manufacturing.", "Prior experience managing or developing managers/supervisors in a multi-site or matrixed manufacturing organization."]}
Required skills
PythonAWSDockerKubernetesCI/CDTerraformSQLLinuxGit
Nice-to-have skills
JAXONNXSageMakerVertex AIMLflowKubeflowHugging FaceLangChainOpenAI APIAnthropic API
Domain expertise
healthtech
Benefits & perks
Competitive salary & equity compensation, Unlimited PTO, Company holidays, Quarterly mental health days, Comprehensive health benefits, Medical, Dental, Vision, Parental leave, Employee Stock Purchase Program (ESPP), 401k benefits with employer matching contribution, Offsite team retreats
Tech stack
PythonJavaScriptTypeScriptJavaC++C#GoRustRubyPHPSwiftKotlinScalaRSQLBashCObjective-CPerlLuaElixirClojureHaskellDartReactVue.jsAngularNext.jsSvelteHTML