Support Customer Success & Sales with operational and reporting infrastructure.
•We are seeking a Senior Manager, Revenue Operations to support our Customer Success & Sales organizations, building the operational and reporting infrastructure for efficient execution at scale.
•Key Responsibilities Design and maintain GTM reporting dashboards and KPI frameworks in Salesforce to provide actionable performance insights.
•Use AI to transform manual workflows and synthesize high volumes of disparate data at scale.
•Serve as the primary operational partner to CS and Sales leadership for process design, documentation & management.
•Translate business requirements into technical specifications for Salesforce development, acting as the bridge between GTM teams and developers.
•Collaborate with GTM Enablement on change management, including training, documentation, and adoption tracking.
•Requirements 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations
•ideally in B2B or B2B2C.
•SaaS Experience supporting both a Sales and Customer Success function is required.
•Deep Salesforce expertise is required.
•You must be able to architect reporting structures, write developer-ready requirements, and have an informed view on data modeling.
•Salesforce Admin certification is a plus.
•Advanced AI skills with extensive experience building agents that integrate into your daily workflow Demonstrated track record of translating GTM business needs into precise technical requirements for development teams.
•Fluency across the modern GTM tech stack: Gong, Salesloft, Highspot, Asana, and similar.
•Reporting and analytics fluency across these platforms is essential.
•Strong analytical skills with the ability to build, interpret, and communicate performance data to executive audiences.
•Proven ability to partner cross-functionally with Sales, CS, Finance, & Data Ability to travel up to 10% annually as needed.