Senior Technical Account Manager
HealthSherpaHealth Insurance company
United States$104,000-$156,000Senior
Y Combinator
Andreessen Horowitz
Kapor Capital
Valley Capital Partners
Correlation Ventures
Core Innovation Capital
Sales & Account Management
About the role
TL;DR
Manage enterprise client relationships and technical integrations for HealthSherpa.
- •The Senior Technical Account Manager acts as a crucial link between enterprise insurance clients and HealthSherpa's internal teams, focusing on business development and sales strategy.
- •This role involves project management to ensure smooth technical and tactical execution for system integrations.
- •Key Responsibilities Serve as the primary technical and strategic client contact.
- •Resolve complex operational, data, and integration issues.
- •Build trusted client relationships and manage escalations.
- •Project manage technical implementations and post-launch system performance.
- •Partner with Sales and leadership on go-to-market and expansion strategies.
- •Requirements 4+ years of experience in account management, sales, or a comparable role.
- •Experience in implementation, materials creation, and training suites.
- •Experience managing a high-volume workload and strategizing large-scale projects.
- •Bonus: Startup experience, SaaS solutions, or technical products.
- •Bonus: Experience with the ACA/health insurance industry.
Required skills
Account ManagementSalesBusiness DevelopmentProject ManagementImplementation ManagementCustomer SuccessSalesforceHubSpotREST API
Domain expertise
insurtechhealthcare
Benefits & perks
Equity, Health insurance, Vision insurance, Dental insurance, HSA/FSA options, Grocery stipend, Home internet reimbursement, 401K with match, Life insurance, AD&D coverage, Disability insurance, Parental leave, Paid vacation, Paid holidays, Home office budget, Wellbeing support programs
Tech stack
PythonJavaScriptSQLBashNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceREST APISalesforceHubSpot