Solutions Engineer
Grafana LabsObservability & company
United States$182,000 - $226,000Senior
Lightspeed Venture Partners
TCV
CapitalG
GIC
Coatue
Lead Edge Capital
Sales & Account Management
About the role
TL;DR
Customer-facing product expert educating customers on Grafana's value proposition.
- •Grafana Labs is seeking a Solutions Engineer to join their high-growth Commercial Solutions Engineering team.
- •This role involves being a customer-facing product expert, educating customers on Grafana's value proposition and ensuring their success with the observability platform.
- •Key Responsibilities Partner with the Sales team to articulate Grafana's value proposition and strategy to customers.
- •Own technical engagements with customers and help close opportunities.
- •Deliver product and technical presentations and drive product conversations based on customer needs.
- •Provide a feedback loop on products and the competitive landscape to internal teams.
- •Requirements Ideally located on the East Coast or Central Region of the US. 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space.
- •Strong judgment, collaboration, and leadership skills.
- •Excellent written and oral communication skills.
- •A technical mindset and a desire to grow technically.
Required skills
PythonJavaScriptSQLBashAWSKubernetesCI/CDGitLinuxREST APIGrafana
Nice-to-have skills
GoReactNode.jsGoogle CloudAzureTerraformDocker
Domain expertise
developer-toolsai
Benefits & perks
Restricted Stock Units (RSUs), 30 days annual leave, Remote work
Tech stack
PythonJavaScriptGoSQLBashReactNode.jsAWSGoogle CloudAzureTerraformDockerKubernetesCI/CDGitLinuxREST APIGrafana