Workplace Experience Manager
Gen Digital Inc.Consumer Cyber company
New York, United States$140,000-$160,000Manager
Operations & Strategy
About the role
TL;DR
Manages office operations and enhances employee experience for a global company.
- •The Workplace Experience Manager is responsible for delivering an exceptional workplace experience that enables employees to do their best work and strengthens connection to our culture and values.
- •This role serves as the primary workplace representative on-site, leading day-to-day office operations and ensuring a safe, welcoming, and highly functional workplace environment.
- •Key Responsibilities Lead day-to-day workplace operations, ensuring a safe, compliant, well-maintained, and highly functional office environment.
- •Oversee delivery of workplace services including facilities coordination, reception and visitor services, food and beverage programs, janitorial services, and general office operations.
- •Serve as a visible and approachable workplace ambassador, fostering a welcoming, inclusive, and engaging office environment.
- •Lead planning and execution of workplace events, leadership visits, town halls, celebrations, and meetings.
- •Manage local vendor relationships and service delivery, or partner closely with the company's outsourced facilities management provider.
- •Requirements 5+ years of experience in workplace experience, office management, hospitality, facilities management, operations, or a related field.
- •Experience managing workplace vendors, service providers, and operational budgets.
- •Strong relationship-building, stakeholder management, and cross-functional collaboration skills.
- •Excellent communication, organizational, and problem-solving abilities.
- •Proficiency with Microsoft Office Suite and modern workplace technologies.
Required skills
Vendor ManagementProject ManagementBudgetingExcelPowerPoint
Nice-to-have skills
Customer Service
Tech stack
ExcelPowerPoint