Manager, Creator Operations
ShopMyCreator Commerce company
New York, United States$100,000 - $115,000 USDManager
Bessemer Venture Partners
Bain Capital Ventures
Menlo Ventures
Summit Partners
Avenir Growth Capital
Operations & Strategy
About the role
TL;DR
Owns creator performance reporting, insights, and operational processes for the Creator organization.
- •ShopMy is seeking a highly organized, data-minded, and excellent operator to join our team as the Creator Operations Manager.
- •In this role, you will own the reporting systems, performance insights, and operational processes that keep the Creator organization aligned and effective.
- •Key Responsibilities Own creator performance reporting and dashboards, ensuring data is accurate, reliable, and actionable.
- •Translate data into clear insights that help Creator Managers evaluate performance, spot trends, and identify opportunities.
- •Monitor performance across creators and teams, proactively surfacing risks, patterns, and growth opportunities to leadership.
- •Maintain internal documentation and operational processes that keep the Creator team aligned and informed.
- •Partner with Product, Marketing, and Analytics to ensure consistent data definitions, tracking, and reporting.
- •Requirements Bachelor’s degree required 2–4 years of experience in operations, analytics, business operations, or other cross-functional roles in high-growth tech or consumer environments Strong analytical skills with the ability to pull, interpret, and translate data into actionable insights.
- •High level of systems thinking, with a deep understanding of how data, internal processes, and team workflows interconnect.
- •Exceptional organization and attention to detail.
Required skills
Business OperationsSQLExcelGoogle AnalyticsProject Management
Nice-to-have skills
PythonJavaScriptLooker Studio
Domain expertise
ecommercemartech
Benefits & perks
Medical & Dental Coverage at 70%, Equity in ShopMy, Flexible PTO, 14 weeks of parental leave, Wellness & Social Stipend, Technology Stipend, Learning & Development Stipend, 401k program (3% automated contribution from ShopMy!), Wellhub Membership, Company retreats, Opportunity to monetize your influence, Birthday PTO, Brand new NYC HQ office
Tech stack
PythonJavaScriptSQLExcelPowerPointGoogle AnalyticsGA4Looker Studio