About the role
TL;DR
Shape onboarding and enablement programs at Runpod.
- •The Enablement Manager will shape onboarding and enablement programs at Runpod.
- •Key Responsibilities Create and manage a structured onboarding program for all new employees.
- •Develop onboarding programs for Account Executives, SDRs, and Customer Success Managers.
- •Build sales playbooks for both PLG and enterprise sales motions.
- •Develop Customer Success onboarding, expansion frameworks, and QBR resources.
- •Partner with cross functional stakeholders to maintain onboarding materials and ensure information stays accurate and current.
- •Requirements Strong collaboration and communication skills.
- •Experience in designing scalable onboarding experiences.
- •Ability to work closely with Sales, Customer Success, and other teams.
- •Experience with competitive intelligence and sales methodologies.
- •Experience with Customer Success enablement strategies.
Required skills
Project ManagementCustomer Onboarding