高级客户经理
AlluxioAI Data company
Shanghai, ChinaSenior
Andreessen Horowitz
Seven Seas Partners
Volcanics Ventures
Hillhouse Capital
Sales & Account Management
About the role
TL;DR
Manage and develop high-value customer accounts for Alluxio's data platform.
- •Alluxio is a high-performance data platform provider, focusing on big data and AI infrastructure, enabling fast business AI product value realization, and providing a solid data foundation for AI-based applications.
- •Key Responsibilities Develop and maintain large customer accounts, drive sales of Alluxio products; Utilize Alluxio's technical advantages to quickly define customer needs; Manage and increase customer satisfaction targets, achieve maximum customer satisfaction; Establish a good cooperative relationship with customers, analyze customer needs, resolve customer issues, provide business solutions, and maximize customer value; Provide business, regional, and customer needs analysis, propose business solutions, and respond to customer needs in a timely manner.
- •Requirements 5+ years of experience in customer account management in domestic cities, including new business development and existing business promotion; Experience in creating business accounts or working in a business account creation company; Experience in AI and machine learning platforms, big data applications, and data storage, data management, and data-related business account experience; Experience in source transformation; Familiar with new trends, new opportunities, and value drivers; Familiar with the sales process and customer needs; Familiar with the sales and data platforms, data machine learning platforms, data science platforms, data infrastructure, and related departments and above-level management to perform high-value business through data products and business value; Familiar with Salesforce platform use;
Required skills
Customer SuccessSalesAccount ManagementSalesforce