Platform Operations Analyst
GustoPayroll & company
New York, United States$82,610/yr - $99,132/yrMid
Y Combinator
T. Rowe Price
CapitalG
Sands Capital
Fidelity
Generation Investment Management
Operations & Strategy
About the role
TL;DR
Owns day-to-day operations, reconciliation, and loss detection, improving processes with AI.
- •This is a hands-on operations role focused on running and sharpening the day to day operation.
- •You will own the day-to-day execution of reconciliation and loss detection, resolve the issues that surface across both, and, just as importantly, make the work better every quarter by improving the process and automating the manual parts.
- •Key Responsibilities Own reconciliation execution and exceptions research across customer cash and money movement.
- •Monitor transactions to detect discrepancies, anomalies, and potential losses; investigate promptly and drive issues to resolution.
- •Identify, escalate, track, and close individual payment related issues across reconciliation and loss domains.
- •Contribute to the accuracy and timeliness of financial close and reporting.
- •Use AI to automate manual, repetitive workflows.
- •Requirements Bachelor's degree in Finance, Accounting, Business, or a related analytical field. 3-4 years in an operations, analyst, or similar role.
- •Experience in payments, banking, fintech, or financial services / accounting operations.
- •Demonstrated use of AI to automate real, manual workflows.
- •Strong analytical and data skills: proficient in spreadsheets, and either working in SQL today or a clear aptitude and eagerness to learn it quickly.
Required skills
SQLPythonExcelJiraConfluenceSlackAccountingBusiness Operations
Nice-to-have skills
Compliance Management
Domain expertise
fintech
Benefits & perks
equity (RSUs), health insurance, 401(k)s
Tech stack
SQLPythonExcelJiraConfluenceSlack