Customer Success Manager
ReonicRenewable Energy company
São Paulo, BrazilMid
Northzone
Point Nine
Puzzle Ventures
Spinlab - The Hhl Accelerator
Sales & Account Management
About the role
TL;DR
Drive customer success for Spanish-speaking markets in LATAM.
- •Join Reonic as a Customer Success Manager for Spanish-speaking markets in LATAM.
- •You'll be the main contact for B2B customers, solving technical issues, and enhancing our software.
- •Key Responsibilities Be the primary contact for diverse B2B customers in LATAM.
- •Solve technical problems and guide customers on our system.
- •Leverage customer feedback to improve our software.
- •Continuously improve customer experience and support.
- •Identify technical bottlenecks and work with engineering to improve solutions.
- •Plan and implement projects that drive growth and innovation.
- •Requirements Experience in B2B customer service or success.
- •Technical background, e.g., engineering.
- •Previous experience in the start-up ecosystem.
- •Motivation to drive change in renewables.
- •Excellent communication and presentation abilities in Spanish and English.
Required skills
Customer ServicePresentation Skills
Domain expertise
cleantech