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Attentive logo

Strategic Account Director (West)

AttentiveSMS Marketing company
United States$150,000 - $180,000Director
Sequoia Capital logo
Sequoia Capital
Tiger Global logo
Tiger Global
Wellington Management Company
Bain Capital Ventures logo
Bain Capital Ventures
Coatue logo
Coatue
IVP logo
IVP
Sales & Account Management

About the role

TL;DR

Drive expansion and retention for Attentive's strategic customer base.

  • As a Strategic Account Director at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base.
  • You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer's entire portfolio of brands and regions.
  • Key Responsibilities Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers Provide timely and accurate weekly forecasts Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment Requirements 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person Experience selling Email is strongly preferred Experience working in a SaaS, MarTech, AdTech or startup preferred Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce Demonstrated strong competency around objection handling and creating alignment around product price / value
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Required skills

Account ManagementEnterprise SalesSalesNegotiationSalesforceHubSpotMarketoExcelPowerPoint

Nice-to-have skills

Email Marketing

Domain expertise

ecommerceretailmartechadtech

Benefits & perks

commission, equity, benefits

Tech stack

PythonJavaScriptSQLNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitJiraConfluenceSalesforceHubSpotExcelPowerPointGoogle AnalyticsGA4Marketo

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