Associate Solutions Architect
LightcastData & company
Boston, United StatesJunior
KKR
Sales & Account Management
About the role
TL;DR
Supports client implementation and adoption of data solutions, operationalizing APIs and Snowflake Data Shares.
- •This role focuses on bridging the gap between client expectations and delivered value by supporting the successful implementation and adoption of Lightcast’s data solutions.
- •Working closely with Account Managers and Sales Engineers, the Associate Solutions Architect helps clients operationalize APIs and Snowflake Data Shares, ensuring seamless onboarding, technical integration, and long-term solution support.
- •Key Responsibilities Collaborate with Account Managers and pre-sale Sales Engineers to understand solution requirements and guide clients through the technical implementation of Lightcast APIs and Snowflake Data Shares.
- •Act as a trusted post-sale technical resource by resolving customer issues, clarifying REST API payloads, and recommending best practices.
- •Lead kickoff meetings, host ongoing technical discussions, and ensure clients have a clear understanding and effective adoption of solutions.
- •Partner with Account Managers to monitor client health, identify potential risks, and reinforce ROI to support renewals and expansion opportunities.
- •Requirements Bachelor's degree in a technical, analytical, or business-related field, or equivalent practical experience. 0–3 years of experience in technical, analytical, consulting, customer success, or other client-facing roles.
- •Foundational knowledge of APIs, SQL, and cloud data environments.
- •Strong communication and problem-solving skills with a client-first mindset.
- •Ability to navigate technical documentation and learn new tools quickly.
Required skills
SnowflakeSQLREST APICustomer SuccessImplementation Management
Nice-to-have skills
Python
Tech stack
SnowflakeSQLPythonREST API
