About the role
TL;DR
Support clients in implementing and adopting Lightcast's data solutions.
- •Associate Solutions Architect at Lightcast, the global leader in labor-market insights.
- •This role focuses on bridging the gap between client expectations and delivered value by supporting the successful implementation and adoption of Lightcast’s data solutions.
- •Key Responsibilities Collaborate with Account Managers and pre-sale Sales Engineers to understand solution requirements and guide clients through the technical implementation of Lightcast APIs and Snowflake Data Shares.
- •Act as a trusted post-sale technical resource by resolving customer issues, clarifying REST API payloads, recommending best practices for Direct Data Shares, and helping clients maximize the value of Lightcast.
- •Lead kickoff meetings, host ongoing technical discussions and working sessions, and ensure clients have a clear understanding and effective adoption of solutions.
- •Partner with Account Managers to monitor client health, identify potential risks, and reinforce ROI to support renewals and expansion opportunities.
- •Requirements Bachelor’s degree in a technical, analytical, or business-related field, or equivalent practical experience. 0–3 years of experience in technical, analytical, consulting, customer success, or other client-facing roles (internships included).
- •Foundational knowledge of APIs, SQL, and cloud data environments.
- •Experience with programming languages such as Python is a plus.
- •Strong communication and problem-solving skills with a client-first mindset.
- •Ability to navigate technical documentation and learn new tools quickly.
- •Familiarity with large language model (LLM) tools and interest in using AI to enhance prototyping, documentation, and workflows.
Required skills
SQLSnowflakePythonCustomer Service
Nice-to-have skills
Customer SuccessTechnical Leadership
Tech stack
SQLSnowflakePython
