CRM & Communications Coordinator
DwellyProperty Management company
RemoteMid
General Catalyst
EQT Growth
Trinity Capital
S16VC
Begin Capital
DVC
Marketing
About the role
TL;DR
Owns landlord and tenant communications across acquired agency brands using CRM and email marketing platforms.
- •{"about_the_role": "Dwelly is a UK-based, AI-enabled lettings and property management platform seeking a CRM & Communications Coordinator to manage landlord and tenant communications across its growing portfolio of acquired agency brands.
- •This role focuses on operational excellence in communications, ensuring timely and accurate messaging at scale.", "key_responsibilities": ["Manage and optimize Mailchimp database, including contact import, list hygiene, and segmentation.", "Build and maintain audience segments for targeted communications.", "Deploy, schedule, and monitor email campaigns, managing deliverability and sender reputation.", "Manage the recurring communications calendar for landlords and tenants.", "Onboard new brand acquisitions into the Mailchimp infrastructure and communications cadence."], "requirements": ["Experience in a mature CRM environment (tech, e-commerce, or fast-growth company).", "Hands-on experience with CRM and email marketing platforms (e.g., Mailchimp, HubSpot).", "Practical understanding of email infrastructure and deliverability.", "Ability to work confidently with email templates and make basic HTML/CSS adjustments.", "Strong English communication skills, comfortable communicating with British stakeholders."]}
Required skills
CRMEmail Marketing
Nice-to-have skills
Figma
Domain expertise
proptechmartech
Benefits & perks
Competitive compensation, Remote-first setup, Flexible workload
Tech stack
Figma