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Doctolib logo

Senior AI & CRM Automation Specialist

DoctolibTelemedicine, Practice company
Berlin, GermanySenior
General Atlantic logo
General Atlantic
Eurazeo logo
Eurazeo
Bpifrance logo
Bpifrance
Kernel Investissements
Accel logo
Accel
STARTPLATZ
Data & AINew

About the role

TL;DR

Develop and automate AI-driven sales processes and CRM integrations.

  • Doctolib is seeking a Senior AI & CRM Automation Specialist to accelerate its growth by enhancing sales team productivity through AI-driven strategies.
  • You will be the technical force behind their AI sales strategy, bridging Sales Excellence, IT, and Product.
  • Key Responsibilities Develop and optimize AI agents on modern platforms.
  • Automate repetitive sales tasks using AI and scripts.
  • Integrate CRM systems with AI platforms and automate data flows.
  • Develop and iterate prompts, ensuring quality and identifying weaknesses.
  • Act as a liaison between Sales, IT, and AI tooling.
  • Requirements Several years of experience in a technical role (AI Engineering, Sales Operations, RevOps) in SaaS/tech scale-up.
  • Hands-on experience building and operating AI agents/workflows (e.g., Dust, ChatGPT, Claude, LangChain).
  • Experience automating CRM processes and integrating AI platforms.
  • Technical understanding of scripts, APIs, webhooks, and automation tools (Make, n8n, Zapier).
  • Strong analytical and communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Fluent German and English (B2/C1).
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Required skills

LangChainSalesforcePythonJavaScriptSQLOpenAI APIAnthropic API

Domain expertise

healthcare

Benefits & perks

Deutschlandticket, Betriebliche Krankenversicherung, 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage), Mitarbeiterbeteiligungsprogramm, Möglichkeit, bis zu 10 Tage im Jahr aus dem Ausland zu arbeiten, Betriebliche Altersvorsorge, Parent Care Programm, Kostenlose Mental Health- und Coaching-Sessions, Essensgutscheine, Gefördertes Sportangebot, Flexible Arbeitszeiten für pflegende Angehörige/Menschen mit Behinderung

Tech stack

PythonJavaScriptSQLAnthropic APIOpenAI APILangChainSalesforce

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