Sr. Technical Program Manager, Professional Services
DatabricksData Lakehouse company
IndiaSenior
Andreessen Horowitz
New Enterprise Associates
T. Rowe Price
NVIDIA
CapitalG
Morgan Stanley
Operations & StrategyNew
About the role
TL;DR
Manage and deliver professional services projects for Databricks customers.
- •As a Staff Project Manager, you are instrumental in advancing our Professional Services team's mission, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake.
- •Your role is pivotal in not only achieving project goals but also in maintaining an exceptional level of customer satisfaction throughout the process.
- •Key Responsibilities Take ownership of all commercial delivery of services from a project administration and director perspective across numerous projects.
- •Serve as a trusted advisor to senior customer stakeholders, driving clarity, alignment, and confidence through all stages of delivery.
- •Shape the success of engagements by proactively managing risks, aligning cross-functional teams, and ensuring customer outcomes are met or exceeded.
- •Drive growth in key accounts by identifying expansion opportunities, influencing future roadmaps, and enabling continued adoption of the Databricks platform.
- •Contribute to the evolution of delivery best practices within the Professional Services team and mentor junior team members.
- •Requirements Proven experience leading complex, enterprise-scale data or AI/ML projects in a fast-paced customer-facing environment.
- •Extensive experience successfully managing and overseeing projects with teams of up to 5 people, with contract values in excess of $0.5 million.
- •Ability to engage, influence, and build trust with senior executive stakeholders on the customer side, including CxOs.
- •Strong understanding of cloud platforms (AWS, Azure, GCP) and familiarity with data lakehouse architecture or modern data platforms.
- •Experience in setting up and managing project delivery frameworks, including Agile, Scrum, or hybrid methodologies, ideally with PMI/PRINCE/AGILE certification.
Required skills
Project ManagementAgileScrumAWSAzureGoogle CloudGit
Nice-to-have skills
Product ManagementMentoring
Domain expertise
aideveloper-tools
Tech stack
AWSAzureGoogle CloudAgileScrumGit
