Staff Software Engineer
LyftRide-sharing company
RemoteLead
CapitalG
Fidelity Investments
Andreessen Horowitz
Software Engineering
About the role
TL;DR
Lead the design, ownership, and scaling of Lyft's Global Support Platform.
- •Lyft is seeking an experienced technical leader to design, own, and scale the Global Support Platform.
- •This role is critical for supporting Lyft's international growth by developing integration platforms that enhance customer care experiences.
- •Key Responsibilities Set the technical vision and strategy for a rapidly evolving product area.
- •Drive the adoption of AI and machine learning solutions for customer support.
- •Lead a team of engineers, maintaining a high bar for technical excellence.
- •Translate business goals into actionable engineering projects and own the technical roadmap.
- •Champion improvements in system observability, performance, and tech debt reduction.
- •Requirements 8+ years of software engineering industry experience architecting and delivering large-scale backend systems.
- •Demonstrated experience setting technical direction and driving alignment across senior stakeholders.
- •Deep expertise in designing and operating distributed systems (microservices, event-driven architectures, high-throughput APIs).
- •Strong proficiency in backend languages like Python, Go, Java, or C#.
- •Experience with public cloud platforms (AWS, GCP, Azure) and container orchestration technologies (Kubernetes, Docker).
Required skills
PythonGoJavaC#MicroservicesAWSGoogle CloudAzureKubernetesDocker
Nice-to-have skills
ReactVue.jsAngularNext.jsSvelteHTMLCSSTailwindReduxGraphQL
Benefits & perks
Professional and stable working environment., The latest technology and equipment you need., Potential to work remotely, including out of country (dependent on work authorizations)., 28 calendar days for vacation and up to 5 paid sick days., 18 weeks of paid parental leave., Mental health benefits., Family building benefits.
Tech stack
PythonGoJavaC#MicroservicesAWSGoogle CloudAzureKubernetesDocker
