General Manager
CSC GenerationRetail Technology company
Darien, United StatesManager
FJ Labs
Khosla Ventures
Sator Grove Holdings
Rivet Ventures
China Science & Merchants Capital Management
Leadership & General Management
About the role
TL;DR
Lead retail and culinary teams to drive business performance and customer experience.
- •As a General Manager at Sur La Table, you will lead high-performing retail and culinary teams to inspire customers throughout their culinary journey.
- •This role combines strategic business acumen with operational expertise to drive both culinary and retail business performance.
- •Key Responsibilities Recruit, develop, and retain high-performing culinary and retail teams.
- •Develop and implement strategies to exceed sales and financial goals.
- •Oversee daily store operations, ensuring compliance with company policies.
- •Ensure exceptional customer experience by leading a customer-focused culture.
- •Monitor and analyze key performance metrics to optimize store performance.
- •Requirements 3+ years of retail management experience, preferably in specialty or culinary retail.
- •Current Food Manager Certification or ability to acquire it.
- •Proven track record of achieving sales and motivating high-performing sales teams.
- •Strong leadership, communication, and problem-solving skills.
- •Passion for community engagement and exceptional customer experiences.
Required skills
SalesCustomer ServiceBusiness Operations
Domain expertise
retailfood