Senior Manager, Deal Desk
CourseraCoursera is an
United States$148,325 - $187,000Manager
Operations & Strategy
About the role
TL;DR
Lead a team to enable efficient, scalable, and commercially sound deal execution.
- •The Deal Desk team at Coursera partners closely with Sales and cross-functional stakeholders to enable efficient, scalable, and commercially sound deal execution across the Enterprise business.
- •As the Senior Manager, Deal Desk, you will lead a team of 5-10 employees and continuously evolve the global Deal Desk function, establishing scalable commercial governance, pricing practices, and operational processes that support enterprise revenue growth.
- •Key Responsibilities Lead and develop a high-performing global Deal Desk team responsible for supporting Enterprise Sales through commercial guidance, pricing governance, quote approvals, and complex deal structuring.
- •Lead the development, implementation, and ongoing refinement of commercial policies, pricing governance, approval frameworks, and operational standards.
- •Oversee daily Deal Desk operations, ensuring timely resolution of sales inquiries, commercial approvals, and deal escalations.
- •Represent Deal Desk in strategic planning initiatives related to pricing strategy, commercial policy, new product launches, and go-to-market evolution.
- •Partner with leadership on strategic initiatives supporting the evolution and integration of Coursera and Udemy commercial operations.
- •Requirements 8+ years of experience in Deal Desk, Revenue Operations, Commercial Operations, Sales Operations, Finance, Pricing, or a related commercial function. 3+ years of experience leading and developing high-performing teams of 5-10 people.
- •Strong understanding of enterprise pricing strategy, discount governance, commercial approvals, and complex deal structuring.
- •Experience with Salesforce CRM and CPQ platforms.
- •Strong analytical skills with advanced proficiency in Microsoft Excel and/or Google Sheets.
Required skills
Revenue OperationsSalesforceExcelEnterprise SalesSales Operations
Nice-to-have skills
Project ManagementM&A
Domain expertise
edtech
Benefits & perks
Health and wellness benefits, Bonus program, RSU equity programs
Tech stack
SalesforceExcel