Manager, Customer Success - West AMER
Cockroach LabsDistributed SQL company
United StatesManager
Greenoaks
Altimeter Capital
Benchmark
Index Ventures
Coatue
BOND
Sales & Account Management
About the role
TL;DR
Regionally manage Customer Success Managers to drive customer adoption and satisfaction.
- •As a Manager of Customer Success
- •West AMER, you will be responsible for the performance of our Customer Success Managers, customer adoption and satisfaction, and enablement of customers to achieve the full value of CockroachDB.
- •Key Responsibilities Own regional customer health and outcomes.
- •Set and scale best practices for customer engagement.
- •Act as a hybrid player-coach where needed.
- •Build and manage a high-performing team.
- •Drive revenue health in partnership with Sales.
- •Requirements Not specified
Required skills
Customer Success