Customer Support Specialist
CluelyAI Meeting company
RemoteMid
Andreessen Horowitz
Abstract Ventures
Susa Ventures
Operations & Strategy
About the role
TL;DR
Manage customer support tickets and resolve issues for Cluely.
- •Cluely is seeking a Customer Support Specialist to manage customer support tickets, resolve issues, and provide valuable feedback to the product team.
- •Key Responsibilities Managing Customer Communications Problem Resolution Processing Refunds Engineering Escalation Inbox Management Customer Insights Requirements Startup Enthusiasm Communication Skills Problem-Solving Mindset Technical Comfort Reliability Customer Empathy Independence
Tech stack
Slack