Site Leader I, Little Italy, #112
GopuffQuick Commerce company
Chicago, United StatesMid
Valor Equity Partners
Baillie Gifford
D1 Capital Partners
Eldridge Industries
Robinhood
Equalis Capital
Operations & StrategyNew
About the role
TL;DR
Lead facility operations and a local team to ensure excellent customer experience.
- •Gopuff is seeking a self-starting and entrepreneurial Site Leader to oversee facility operations and lead a local team.
- •This fast-paced role requires drive, grit, positivity, and enthusiasm for delivering a perfect customer experience.
- •Key Responsibilities Plan, direct, and be accountable for all facility operations including deliveries, inventory, equipment, and systems.
- •Drive improvements to key performance indicators (KPIs) such as Order Picking Time, Order Dwell Time, and Cost Per Order.
- •Accountable to drive the financial performance of the site by ensuring budgeted productivity and labor expenses are achieved.
- •Ensure compliance with Gopuff and legal policies, procedures, and regulations for the warehouse.
- •Requirements 6+ years of experience in a fast-paced environment leading a workforce.
- •Retail, grocery, military, restaurant, or equivalent experience.
- •Strong written and verbal communication, conflict resolution, and team development skills.
- •Ability to lead in an ever-changing environment and improve processes and efficiencies.
- •Ability to work fluid schedules, including peak hours, weekends, and holidays as needed.
Domain expertise
retaillogisticsecommercefood