Revenue Operations Manager - Post Sales
CheckrBackground Screening company
San Francisco, United States$161,000 - $189,000 USDSenior
Accel
IVP
Coatue
Y Combinator
T. Rowe Price
Fidelity Management & Research Company LLC
Operations & Strategy
About the role
TL;DR
Manages post-sales operations and analytics for Customer Success and Account Management teams.
- •We're looking for a Revenue Operations Manager to join our growing RevOps team.
- •This person will be the operational and analytical backbone of Checkr's Customer Success and Account Management organizations.
- •Key Responsibilities Design and maintain territory, book, and account assignment models for the Customer Success and Account Management teams.
- •Own the quota-setting process for CS and AM, partnering with finance and revenue leadership to align targets and capacity.
- •Build and run the renewal and expansion forecasting process, delivering accurate, defensible numbers for weekly pipeline and business reviews.
- •Serve as a trusted operating partner to Customer Success and Account Management leadership, defining and tracking the goals, metrics, and processes that scale the post-sales business.
- •Leverage AI to maximize impact for our post sales teams (e.g. proactive churn signals, intelligently identify key upsell accounts at the right time, etc.).
- •Requirements 6+ years of experience in revenue operations, sales operations, or business operations, with direct exposure to post-sales, customer success, or account management preferred.
- •Understanding of key Customer Success concepts, metrics, and processes / best practices.
- •Proven experience owning territory design, quota setting, and forecasting processes for a revenue-generating team.
- •An incredible attention to detail and ability to see processes through end-to-end.
- •Strong analytical and modeling skills, with fluency in Salesforce and BI tools such as Looker, Tableau, or Omni; SQL proficiency a plus.
- •A track record of driving cross-functional initiatives independently, from scoping through implementation, across sales, CS, finance, and product stakeholders.
- •Excellent communication skills and the judgment to translate complex data into a clear, compelling narrative for senior stakeholders.
- •An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
Required skills
Revenue OperationsSalesforceLookerTableauSQLCustomer SuccessAccount Management
Nice-to-have skills
A/B TestingProduct Analytics
Benefits & perks
Learning and development allowance, Competitive cash and equity compensation, 100% medical, dental, and vision coverage, Up to $25K reimbursement for fertility, adoption, and parental planning services, Flexible PTO policy, Monthly wellness stipend