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QA Lead

GigaAI Agents company
San Francisco, United StatesSenior
Redpoint Ventures logo
Redpoint Ventures
Y Combinator logo
Y Combinator
Nexus Venture Partners
8vdx
Garry Tan
Liquid 2 Ventures logo
Liquid 2 Ventures
Software Engineering

About the role

TL;DR

QA Lead to ensure quality releases in the company.

  • We're looking for a QA lead to own quality across our AI agent platform and run a distributed testing team.
  • You'll define what 'ready to ship' looks like, build the test strategies and processes from the ground up, and be the person in SF who keeps quality on track as the team scales.
  • Key Responsibilities Test strategy and planning: Defining test plans, acceptance criteria, and coverage matrices for new features across our voice, chat, and email AI agents AI agent validation: Testing agent conversations for accuracy, tone, hallucinations, and edge cases Release management: Owning the QA gate for releases, coordinating test cycles, managing regression suites, and signing off on production readiness Team management: Running a distributed QA team across SF and offshore locations Bug triage and reporting: Classifying, prioritizing, and clearly documenting defects so engineering can reproduce and fix issues efficiently Process design: Building the QA processes, workflows, and documentation that let us scale testing as the product and team grow Requirements Have 7+ years of experience in QA or quality assurance, with a track record of leading test efforts for complex products Have managed or led distributed QA teams, ideally across time zones, and know how to keep offshore testers productive, motivated, and aligned with the SF engineering team Are excellent at test planning Have experience testing conversational AI, voice systems, chatbots, or other non-deterministic products Are a clear, organized communicator Can push back on engineering when something isn't ready to ship, but also know when good enough is good enough for the stage the company is at Are comfortable being the person who builds the QA function from scratch Are excited about AI and want to figure out what quality assurance looks like for products that didn't exist five years ago
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Required skills

TestNGSeleniumCypressJestPytestJUnitMochaRSpecCucumberk6Locust

Domain expertise

ai

Benefits & perks

Catered lunch daily, Dinner stipend, $150/month wellness benefit (gym, fitness classes, mental health), 401(k) plan, Commuter benefits, Medical, dental, and vision coverage

Tech stack

TestNGSeleniumCypressJestPytestJUnitMochaRSpecCucumberk6Locust

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