Network Operator
FluidStackGPU Cloud company
New Lebanon, United StatesMid
Situational Awareness
Astro Capital (NY)
7GC & Co
Armyn Capital
Autopilot Management Company
Bare Metal Ventures
About the role
TL;DR
Network Operator responsible for on-site escalation and resolution of network and cabling issues.
- •Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents across the site's AI infrastructure.
- •Key Responsibilities Troubleshoot, diagnose, and resolve physical-layer faults, validate repairs, and drive rapid resolution of issues hitting customer workloads.
- •Act as the escalation path for Tier 1 and 2 technicians, and partner with Network Operations on deeper investigations.
- •Own structured cabling and fiber infrastructure, and interpret device-level diagnostics well enough to confirm a physical repair restored connectivity.
- •Escalate out-of-scope issues to Network Operations with clear documentation, and take ownership through resolution as the sole on-site network and ICT resource.
- •Requirements You've been the on-site network or cable-plant specialist in a data center, owning physical-layer troubleshooting end to end.
- •You know structured cabling and fiber deeply (testing, termination, fault isolation) and you read device diagnostics well enough to validate repairs.
- •You have enough network fundamentals (TCP/IP, switching, optics) to bridge cabling and the network stack.
- •You operate as the sole escalation resource on-site and take incidents through to resolution.
- •You document rigorously, so Network Operations can pick up cleanly when an issue exceeds on-site scope.
Benefits & perks
Competitive total compensation package (salary + equity), Retirement or pension plan, Health, dental, and vision insurance, Generous PTO policy