Customer Success Manager
DeepJudgeAI-powered Legal company
United States$125,000 OTE - $175,000 OTEMid
Felicis Ventures
Coatue
468 Capital
Andreessen Horowitz
Gokul Rajaram
Robot Ventures
Sales & Account Management
About the role
TL;DR
Drive client success and retention as a Customer Success Manager at DeepJudge.
- •Join DeepJudge as a Customer Success Manager to drive client success and retention.
- •Key Responsibilities Monitor client satisfaction and drive renewals Guide new clients through onboarding Serve as the primary point of contact for clients Coordinate cross-functional projects Lead training sessions and business reviews Proactively address client concerns Gather client feedback for continuous improvement Requirements 5+ years in customer success or account management Polished communication and presentation skills Tech-savvy with a passion for AI and emerging technologies Strategic and self-directed mindset Detail-oriented approach Ability to manage multiple clients and communicate effectively Experience in legal technology or SaaS is preferred
Required skills
Customer SuccessPresentation SkillsAccount ManagementProject Management
Domain expertise
legaltech
Benefits & perks
Competitive salary and incentives, Equity
