Strategic Account Director to drive commercial outcomes and customer success.
•Axion is looking for a Strategic Account Director who can own the business and commercial outcome with our customers
•not just the work.
•You are the senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion Ray’s value is impossible to ignore.
•Key Responsibilities Own senior customer relationships and account strategy end to end.
•Drive commercial outcomes including renewals, expansion, and revenue targets.
•Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale.
•Orchestrate cross-functional alignment across the account and manage junior resources.
•Requirements 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership.
•Demonstrated success driving commercial outcomes: renewals, expansion, and revenue growth.
•Track record of managing senior executive relationships at complex organizations.
•Experience leading pilot-to-production conversions in enterprise or industrial environments.
•Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives.
•Strong commercial instincts and the ability to build and execute account strategies independently.
•Manufacturing, supply chain, or industrial AI experience is a plus.