Veterinary Receptionist
ArkPeople Search company
Henrietta, United StatesMid
Y Combinator
Andreessen Horowitz
Craft Ventures
Charles River Ventures
Betaworks Ventures
Bowery Capital
Operations & Strategy
About the role
TL;DR
Veterinary Receptionist to be the first point of contact for clients at a veterinary hospital.
- •Ark Veterinary Hospital and Urgent Care is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit.
- •We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
- •Key Responsibilities Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- •Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- •Answer client calls for appointments, hospital inquiries, medication refills, and other requests.
- •Make outbound calls for appointment reminders and follow-ups.
- •Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- •Assist in maintaining cleanliness and organization to ensure a positive client experience.
- •Requirements Previous experience as a veterinary receptionist is required.
- •Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor
Domain expertise
healthcare
Benefits & perks
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401(k), Employee Pet Discount
Tech stack
Greenhouse