Technical Success Manager
AppsFlyerMobile Attribution company
San Francisco, United States$155,000 - $165,000Senior
Google
General Atlantic
Salesforce Ventures
Meta
Unity
Moloco
Sales & Account Management
About the role
TL;DR
Serve as a trusted technical advisor to strategic customers, driving product adoption and maximizing business value.
- •As a Technical Success Manager, you'll serve as the trusted technical advisor for a portfolio of strategic customers, partnering with technical stakeholders to drive product adoption, solve complex challenges, and maximize business value.
- •Key Responsibilities Own relationships with client technical stakeholders post-onboarding, driving adoption and value realization.
- •Develop and execute technical account roadmaps by translating business objectives into project deliverables and product adoption plans.
- •Lead solution scope and design for complex customer use cases, including custom integrations.
- •Partner closely with Customer Success Managers (CSMs) to provide technical guidance and issue resolution.
- •Serve as a subject matter expert across AppsFlyer products, educating customers on platform capabilities and best practices.
- •Requirements 7+ years of experience in a client-facing technical role.
- •Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL).
- •Exceptional communication and presentation skills.
- •Strong analytical, troubleshooting, and problem-solving skills.
- •Strong project and stakeholder management skills.
- •Experience leveraging AI tools (e.g., ChatGPT, Claude) to improve productivity and scale customer engagement.
Required skills
PythonJavaScriptSQLProject ManagementPresentation SkillsOpenAI APIAnthropic API
Domain expertise
adtechmartech
Tech stack
PythonJavaScriptSQLOpenAI APIAnthropic APIREST API
