Data Center Operations Lead - Partner Site Operations
AnthropicGenerative AI, company
San Francisco, United States$320,000 - $405,000 USDLead
GIC
Coatue
Google
Lightspeed Venture Partners
ICONIQ Capital
Amazon
Operations & Strategy
About the role
TL;DR
Lead data center operations at partner sites, managing vendor performance and ensuring compute fleet availability.
- •Anthropic's Data Center Operations (DCO) team ensures compute fleet availability through hardware and IT operations.
- •At our partner-operated sites, this role manages the interface between Anthropic and the strategic site operations partner performing day-to-day data hall work.
- •Key Responsibilities Own site availability, deployment milestones, and repair turnaround.
- •Set daily and weekly priorities and lead the operating cadence with vendor teams.
- •Author and improve procedures for deployment, break-fix, change management, security, and EHS compliance.
- •Track vendor performance against SLAs and staffing commitments, driving corrective actions.
- •Participate in the incident response and on-call rotation, serving as Incident Commander when needed.
- •Requirements 8+ years of experience in data center operations (hardware, IT infrastructure, or critical facilities) as a manager, technical lead or related role, including accountability for production availability.
- •Managed vendors, MSPs, or contract workforces to measurable outcomes.
- •Hands-on technical depth in server, network, and rack-level infrastructure.
- •Experience building or substantially improving operational processes.
- •Served in an incident command or lead-responder role and communicate clearly under ambiguity.
Required skills
Vendor ManagementTechnical LeadershipLinuxGitCI/CDPagerDuty
Nice-to-have skills
Contract Management
Domain expertise
deeptechai
Benefits & perks
Equity donation matching, Generous vacation, Parental leave, Flexible working hours
Tech stack
PythonBashLinuxGitJiraConfluenceSlackAWSGoogle CloudAzureDockerKubernetesCI/CDAnsiblePrometheusGrafanaDatadogPagerDutyNginxHAProxyREST API